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by tdmajor on Fri Jan 11, 2013 11:01 am
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I logged in and added an image to my portfolio.  I went back to try and edit the image and get an error message stating that You don't have permission to access this portfolio. I show that I'm logged in.  I get the same error if I select "Edit Portfolio".  I didn't have this problem before the web upgrade.
Image



I'm using a Mac OS X 10.8.2 with Safari 6.0.2.
 

by Greg Downing on Fri Jan 11, 2013 1:15 pm
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This issue is being looked into and we hope to have it fixed very soon.
Greg Downing
Publisher, NatureScapes.Net
[url=http://www.gdphotography.com/]Visit my website for images, workshops and newsletters![/url]
 

by tdmajor on Fri Jan 11, 2013 2:37 pm
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Thanks....
 

by Greg Downing on Sun Jan 13, 2013 7:38 pm
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Greg Downing
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Please verify that this works now - it should be fixed but we need feedback to be sure :)

Thanks for the patience!
Greg Downing
Publisher, NatureScapes.Net
[url=http://www.gdphotography.com/]Visit my website for images, workshops and newsletters![/url]
 

by tdmajor on Fri Jan 25, 2013 9:04 am
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I still can not perform this function. I get the same message. Sorry for the delay.
 

by tdmajor on Fri Jan 25, 2013 9:09 am
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The problem seems to be limited to Safari. I need to do some further testing but on my Mac running Safari 6.0.2 I get the error. On my Windows 7 machine running IE 9 this function works. I'll see if Safari on a Windows 7 PC works to see if it is tied to Mac or Safari.
 

by tdmajor on Fri Jan 25, 2013 9:20 am
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The problem seems to be limited to my Mac running OS X 10.8.2 with Safari 6.0.2. I was able to perform the function with Google Chrome on my Mac. So we are down to Safari on Mac as the problem...
 

by Greg Downing on Fri Jan 25, 2013 9:30 pm
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Probably cookies in Safari - it should work in all browsers now. Try removing your cookies. If it does not work please email us at editors@naturescapes.net for faster service. Thanks
Greg Downing
Publisher, NatureScapes.Net
[url=http://www.gdphotography.com/]Visit my website for images, workshops and newsletters![/url]
 

by tdmajor on Sun Jan 27, 2013 11:03 pm
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Clearing my cache and cookies did the trick. It is working.

Thanks for your help....
 

by Greg Downing on Sun Jan 27, 2013 11:07 pm
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Greg Downing
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Posts: 19318
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Excellent - thanks for the patience and support :)
Greg Downing
Publisher, NatureScapes.Net
[url=http://www.gdphotography.com/]Visit my website for images, workshops and newsletters![/url]
 

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