1-888-667-0559 Contact Us

Moderator: E.J. Peiker

All times are UTC-05:00
  
« Previous topic | Next topic »  
Reply to topic  
 First unread post  | 2 posts |  Page 1 of 1
by Tom Robbins on Mon Sep 18, 2017 3:57 pm
User avatar
Tom Robbins
Forum Contributor
Posts: 937
Joined: 29 Feb 2004
Location: North Central Illinois
The lock lever in my go-to ballhead, originally purchased in November 2011, stripped after almost daily use 12 days ago. It was quickly repaired under warranty by RRS and was returned today in almost new condition. This has been a quality product and RRS backed it up with quality service.

I am not affiliated with the company in any way, but I just gotta say that their approach to customer service and attention to detail can provide a model for anyone hoping for business success in the 21st century.  
 

by Bill Chambers on Mon Sep 18, 2017 10:22 pm
User avatar
Bill Chambers
Forum Contributor
Posts: 4015
Joined: 8 Feb 2006
Location: Milton, Florida
Visit website
Excellent. Always good to hear stories such as these, especially since I own many RRS products.
Please visit my web site, simply nature - Photographic Art by Bill Chambers
Bill Chambers
Milton, Florida
 

Display posts from previous:  Sort by:  
 2 posts |   Page 1 of 1
  

Return to Photography Equipment
Back to TopBack to Top
Powered by phpBB® Forum Software © phpBB Group

The Resource for Nature Photographers

Sign up for our newsletter


NatureScapes.net
21009 Gunpowder Road
Manchester, Maryland 21102
United States

1-888-667-0559
Contact Us

Community

Forums, Galleries, Portfolios
Membership
Editorial & Advertising

NatureScapes.net is the trusted source for nature, wildlife, and outdoor photography gear at the best prices!

  • 100% satisfaction guarantee
  • SSL security protection
  • FREE ground shipping
  • Friendly customer service and advice
  • Tried and tested gear
credit card
Wildcard SSL Certificates
Scroll to Top

© 2024 NatureScapes.net
All content on this website is copyrighted material as indicated. Unauthorized use or reproduction is prohibited.

Privacy Policy | Terms of Use