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New DeNoise version problem

Posted: Tue Oct 12, 2021 9:55 am
by Scott Fairbairn
Hi,
I use Topaz denoise quite often from within Capture One. Normally, I select "edit with" from the Image menu in C1, C1 creates a new thumbnail of the image and launches DeNoise. I make my adjustments in DeNoise, then apply those changes. Topaze will then process the file and quit, and the new image in C1 reflects those changes.
The latest version appears to have a bug, where it saves the processed image to the same directory as the original, but it is not in the C1 catalogue, and the image in C1 is identical to the duplicate that C1 made at the start. To get the image into the catalogue, I have to reimport it.
I rolled back to the previous version of DeNoise and it works as it should.
Does anyone else notice this?
Scott

Posted: Tue Oct 12, 2021 12:17 pm
by signgrap
Sounds like a bug. I would report it to C1.

Re: New DeNoise version problem

Posted: Tue Oct 12, 2021 9:24 pm
by EGrav
Not a problem here, but I am on a Mac.

Re: New DeNoise version problem

Posted: Wed Oct 13, 2021 10:18 am
by Scott Fairbairn
EGrav wrote:Not a problem here, but I am on a Mac.

I'm on Mac too, it occurs with the latest C1 and DeNoise. I reported it to Topaze and they are going to look into it. My brother-in-law has apple and he has the same issue.

Posted: Fri Oct 15, 2021 7:59 am
by E.J. Peiker
Please be sure to report this bug to Topaz.

Re:

Posted: Fri Oct 15, 2021 2:16 pm
by Scott Fairbairn
E.J. Peiker wrote:Please be sure to report this bug to Topaz.


I did, they replied back that they are working on it.

Posted: Wed Dec 22, 2021 12:53 pm
by rwhillman
Was this ever resolved?

Posted: Wed Dec 22, 2021 4:32 pm
by Scott Fairbairn
I haven't tried to update it yet, so I don't know if it's fixed or not.

Posted: Thu Dec 23, 2021 10:40 am
by E.J. Peiker
I had a problem with the new DeNoise where it would not launch from within Photoshop. I had to totally uninstall it and reinstall it and then it worked.

Posted: Sat Mar 19, 2022 4:53 pm
by Scott Fairbairn
Just an FYI, the latest update to Topaz Denoise has fixed the updating problem I noted at the start of the thread. When choosing to save the image, be sure to select "Overwrite original," in order for the image to be updated in Capture One. It's overwriting the image(tif for me) that Capture One created and sent to Topaz.