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by Andy Trowbridge on Wed Jul 29, 2020 5:54 pm
Andy Trowbridge
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Location: New Zealand
I just got a new monitor a BenQ SW321C which I'm running on a Windows 10 PC. I used DisplayCal software to calibrate the monitor, preferring that software to the BenQ software. Calibration went fine and was excellent, however when I restarted the computer the following day the brightness level was at 100% (at 30% for calibration). I have installed the latest windows 10 updates, latest drivers for the graphics card and monitor but the brightness always resets to 100% on restarting the computer.

Any suggests/help in solving this issue would be very much appreciated.
All comments & suggestions welcomed and appreciated.
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Andy Trowbridge http://www.andytrowbridge.com 
Facebook Page https://www.facebook.com/AndyTrowbridgePhotography
 

by E.J. Peiker on Wed Jul 29, 2020 7:09 pm
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E.J. Peiker
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Doesn't the BenQ come with a puck where you can set the value permanently?
Also, I believe the BenQ software installs the color calibration profile to the monitor itself rather than running as an interpretation layer on the computer.  Writing the settings to the monitor itself is far superior and also does not impose a constantly running background process on your computer.

My recommendation is to start over, uninstall the third party calibration software completely and then re-setup the monitor using benQ's software.
 

by Andy Trowbridge on Wed Jul 29, 2020 8:02 pm
Andy Trowbridge
Forum Contributor
Posts: 985
Joined: 21 Aug 2003
Location: New Zealand
E.J. Peiker wrote:
Doesn't the BenQ come with a puck where you can set the value permanently?
Also, I believe the BenQ software installs the color calibration profile to the monitor itself rather than running as an interpretation layer on the computer.  Writing the settings to the monitor itself is far superior and also does not impose a constantly running background process on your computer.

My recommendation is to start over, uninstall the third party calibration software completely and then re-setup the monitor using benQ's software.


Yep comes with a puck, used that to adjust brightness during calibration but it resets on restarting the computer. 

The BenQ software is pretty limiting and never gives calibrations as good as other software but I’ll give it go and follow your recommendation. 

Still would like to fix the brightness resetting to 100% though.
All comments & suggestions welcomed and appreciated.
_______________________________________

Andy Trowbridge http://www.andytrowbridge.com 
Facebook Page https://www.facebook.com/AndyTrowbridgePhotography
 

by E.J. Peiker on Wed Jul 29, 2020 8:07 pm
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E.J. Peiker
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Posts: 85017
Joined: 16 Aug 2003
Location: Arizona
Member #:00002
Andy Trowbridge wrote:
E.J. Peiker wrote:
Doesn't the BenQ come with a puck where you can set the value permanently?
Also, I believe the BenQ software installs the color calibration profile to the monitor itself rather than running as an interpretation layer on the computer.  Writing the settings to the monitor itself is far superior and also does not impose a constantly running background process on your computer.

My recommendation is to start over, uninstall the third party calibration software completely and then re-setup the monitor using benQ's software.


Yep comes with a puck, used that to adjust brightness during calibration but it resets on restarting the computer. 

The BenQ software is pretty limiting and never gives calibrations as good as other software but I’ll give it go and follow your recommendation. 

Still would like to fix the brightness resetting to 100% though.


I'm betting that when you sue their software which writes data to the monitor itself, the brightness will stay fixed.
 

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