If Topaz has made a mess of your Photoshop plug-ins...
Posted: Sat Mar 21, 2020 10:53 am
... and some aren't working or Photoshop is launching an older version, please read on:
Basically Topaz's multiple installers over time makes a mess of a Windows PC resulting in duplicate instalations in different folders of different versions and eventually Photoshop gets confused. I have worked on trying to sort this out for several days and the way to totally deal with it is as follows:
1. Go into Control Panel > Programs and Features
2. Uninstall every single Topaz AI program
3. Go into your Downloads folder and delete every single Topaz AI product
4. Reboot your computer and login to the administrator account (if you have not set-up additional logins, it will be your default account and you don't need to worry about this)
5. Run a registry cleaner. The free version of ccleaner works fine. (this is important, do not skip this or any step)
6. Rerun the registry cleaner to get rid of any bad registry entries caused by the first clean
7. Reboot and login to the administrator account (if you have not set-up additional logins, it will be your default account and you don't need to worry about this)
8. Login to your TOPAZ account and go to Account > Purchased Products
9. Re-download every product you own - they all go into your downloads folder
10. Install every product (in most cases, the previous settings you had customized in preferences for each product will be retained but check each one)
11. Launch Photoshop and In Preferences > Plug-ins select Topaz Labs (not the one with LLC)
12. Exit Photoshop
13. Re-enter Photoshop
Everything should be fine from this point on until Topaz decides to change installers architecture again.
Overall, Topaz installers are an unmitigated disaster.
Basically Topaz's multiple installers over time makes a mess of a Windows PC resulting in duplicate instalations in different folders of different versions and eventually Photoshop gets confused. I have worked on trying to sort this out for several days and the way to totally deal with it is as follows:
1. Go into Control Panel > Programs and Features
2. Uninstall every single Topaz AI program
3. Go into your Downloads folder and delete every single Topaz AI product
4. Reboot your computer and login to the administrator account (if you have not set-up additional logins, it will be your default account and you don't need to worry about this)
5. Run a registry cleaner. The free version of ccleaner works fine. (this is important, do not skip this or any step)
6. Rerun the registry cleaner to get rid of any bad registry entries caused by the first clean
7. Reboot and login to the administrator account (if you have not set-up additional logins, it will be your default account and you don't need to worry about this)
8. Login to your TOPAZ account and go to Account > Purchased Products
9. Re-download every product you own - they all go into your downloads folder
10. Install every product (in most cases, the previous settings you had customized in preferences for each product will be retained but check each one)
11. Launch Photoshop and In Preferences > Plug-ins select Topaz Labs (not the one with LLC)
12. Exit Photoshop
13. Re-enter Photoshop
Everything should be fine from this point on until Topaz decides to change installers architecture again.
Overall, Topaz installers are an unmitigated disaster.