Topaz DeNoise AI 2

You need to download the new installer to install this.

Topaz DeNoise AI 2


Windows
1) Navigate to Windows Add/Remove Programs settings
2) Search for Topaz DeNoise AI
3) Click to Un-Install
4) Restart your computer, then use the DeNoise AI Windows Installer to install the app.


Mac
1) Open Finder
2) Go to your Applications folder
3) Delete the entire Topaz DeNoise AI folder
4) Restart your computer, then use the DeNoise AI Mac Installer to install the app.

Is this a free upgrade for those of us with paid version of DeNoise? Also my Malware bytes blocked the DeNoise Installer.

Ed Cordes wrote:Is this a free upgrade for those of us with paid version of DeNoise?  Also my Malware bytes blocked the DeNoise Installer.

YES, Free if you paid for the AI version of DeNoise (not sure if it's free for the non-AI version of DeNoise).
Override Malwarebytes if it blocks. If you can't figure out how to override then just turn it off before you start to install and turn it back on after you finish installing. 

signgrap wrote:

Ed Cordes wrote:Is this a free upgrade for those of us with paid version of DeNoise?  Also my Malware bytes blocked the DeNoise Installer.

YES, Free if you paid for the AI version of DeNoise (not sure if it's free for the non-AI version of DeNoise).
Override Malwarebytes if it blocks. If you can't figure out how to override then just turn it off before you start to install and turn it back on after you finish installing.

Hi Ed!  Hope you're doing well.

I logged in to get the upgrade but it says I'm not eligible for a free upgrade for Denoise AI 2.  I did purchase Denoise AI.  Are you positive it's a free upgrade?  If so, I will need to contact Topaz.

Bill Chambers wrote:

signgrap wrote:

Ed Cordes wrote:Is this a free upgrade for those of us with paid version of DeNoise?  Also my Malware bytes blocked the DeNoise Installer.

YES, Free if you paid for the AI version of DeNoise (not sure if it's free for the non-AI version of DeNoise).
Override Malwarebytes if it blocks. If you can't figure out how to override then just turn it off before you start to install and turn it back on after you finish installing.

Hi Ed!  Hope you're doing well.

I logged in to get the upgrade but it says I'm not eligible for a free upgrade for Denoise AI 2.  I did purchase Denoise AI.  Are you positive it's a free upgrade?  If so, I will need to contact Topaz.

I got my upgrade free but that's the extent of my knowledge about the upgrade - they sent an email about the upgrade - it may be that it was a time sensitive offer, I just don't know.  I'd contact Topaz if I were you and ask the worst they can do is refuse your request.

Thank you, Dick.