fbpixel

Moderators: Greg Downing, E.J. Peiker

All times are UTC - 5 hours

  
« Previous topic | Next topic »  
Reply to topic  
 First unread post  | 2 posts | 
by DChan on Sat Jul 06, 2019 3:51 pm
DChan
Forum Contributor
Posts: 1937
Joined: 09 Jan 2009
The deal lasts for 48 hrs only.


Get The Topaz AI bundle
 

by E.J. Peiker on Sun Jul 07, 2019 11:23 am
User avatar
E.J. Peiker
Senior Technical Editor
Posts: 83717
Joined: 16 Aug 2003
Location: Arizona
Member #:00002
I am getting at least a half dozen emails a day from people having trouble installing the Topaz stuff after buying. Here are the two main things people are missing and it's about 95% from Windows users:

- When downloading, if you don't launch the DL's program right away from the DL notification tab at the bottom of your browser, it disappears. The program is still on your computer and you simply need to go to the Downloads folder and you will find it there - the file names are pretty obvious. Just double click on it there and it will proceed with the install.
- The second is that even once installed, they don't show up in the Photoshop Filters Panel. To enable this, go into Photoshop and under Preferences > Plugins enable "Additional Plug-ins folder" and then just navigate to the Topaz folder under Programs or Applications on your computer. Now shut down Photoshop and restart and they will be there.

Another issue people are running into with the AI tools is incredibly slow performance. We have discussed this elsewhere on NSN but to repeat, go into each of the AI applications' preferences and make sure that GPU with maximum memory usage is enabled. If your graphics card has less than 4GB of video RAM do not expect really great performance. these tools really come into their own for speed with a modern video card with 8GB of RAM.
 

Display posts from previous:  Sort by:  
2 posts | 
  

People Who Like This:
Powered by phpBB® Forum Software © phpBB Group