I ordered a Nanuk case from the NSN store. I didn't know that the Nanuk cases are shipped directly from the manufacturer, and that they don't ship internationally. (I live in Japan.) Well, I received an email from Tara of NSN that read, "The Nanuk Cases are shipped directly from NANUK when we recieve an order, however, they do not ship internationally. So I will have them deliver the case to me. Once I receive it, I will ship your NANUK case and the Think Tank Cable Management altogether. This process will take about one week. Once it ships, I will get the Express Mail tracking number to you." This my friends is know as GREAT SERVICE!!!!!

I appreciate the added benefit of the buySafe Guarantee. Confident in the knowledge that I will suffer no loss in whatever case. This is especially comforting since I purchased a Gura Gear Kiboko Backpack the King of all backpacks. But I do thank you providing this protection to me at no additional expense. NatureScapes is the only online store I shop with that does offer this welcome guarantee. A very satisfied customer!