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Testimonials
Over time I have been on both sides of the Customer Service desk, and it always amazes me that companies today do not realize how important that contact is. Especially today where so much is done via the 'Net with no personal contact Customer Service is the only point of contact between the business and the customer. Whether that contact is via the phone or email, a small bit of courtesy and helpful attitude goes a long way. For me, and I consider myself an incredibly picky consumer, good customer service is one of the things that will keep me coming back to a merchant, and this exchange has simply reinforced that NatureScapes should always be my first choice. Greg, great job with NatureScapes. I am going to take a guess that your entire organization displays the same customer-centric attitude that I see from Tara. That is apparent to me in the usability of your site and store front as well. I would highly recommend that as you have Tara as a part of your "training team" for any new Customer Service folks that you hire. I have been thinking about a pair of the NEOS for quite a long time now, well over a year, maybe even two. But I have never been able to see a pair "in person" and I am often hesitant to purchase "blind", mainly due to concerns over issues of support. This year when I saw your ad, and your excellent pricing, I decided to go ahead and try, and not only have I been happy with the product but I have also had the opportunity to experience a company that cares. Pretty darned special. So often when I speak to someone regarding specific product information I am met with a simple reading of what is already on the web site. The fact that you went to the trouble of actually doing a measurement off the overshoe, along with just your general product knowledge, is just another example of what sets you folks apart. And I can see why you would take pride in that, as well you should.
Bill Dewey - Washington
I too was very impressed with the prompt courteous service. I made a mistake with my order and it was corrected in a flash. Tara at the store is very pleasant to deal with. Also I know that the equipment has been tested by photographers, so I am confident of my purchases.

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Tripod Parts and Accessories
Induro Double-Ended Geared Column for Grand Series Tripods
Induro Flat Plate for Grand Series Tripods
Induro Leveling Ball for Grand Series Tripods
Induro Video Bowl for Grand Series Tripods
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Induro Short Center Column for Carbon Series 1 and Aluminum Series 1-4
Gitzo Retractable Spiked Feet Adapter Set - 3 Pieces
Gitzo Tripod Spikes - Set of 3
Wimberley Plamp II
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$4300
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OP/TECH Tripod Strap
MindShift Gear Rotation Tripod Suspension Kit
Sirui Y-75A 75mm Aluminum Bowl for Sirui R3/4 Series
Sirui Y-75B 75mm Aluminum Leveling Ball Set
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$2956 (regular price: $36.95)
   (0 reviews)  

$5836 (regular price: $72.95)
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Gitzo Carbon Fiber Center Column for 2012 3 Series Systematic Tripods
Gitzo Carbon Fiber Center Column for Gitzo Systematic Tripods
Bubble Level for Gitzo Tripods and Leveling Bases
Cotton Carrier Universal Adapter Plate
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Delkin Fat Gecko Mini Camera Mount
Gitzo 6x Carbon Fiber Bushing Shims
Gitzo Arca Swiss Adapter
Gitzo Big-Foot All Terrain Shoe for Monopods
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$5495 (regular price: $62.00)
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Gitzo Carbon Fiber Guide Bushing Set
Gitzo Carbon Fiber Locking Bushing Set
Gitzo Monopod Spikes 1.5"
Gitzo Safe-Lock Plate 3 Series
   (1 reviews)  

$7995 (regular price: $100.00)
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