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Great service from NatureScapes, I look forward to my next experience with them, thank you.
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April 5, 2012
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Testimonials
This (BuySafe Guarantee) is indeed great. This is the first time I have dealt with Nature Scapes, a great experience. Thanks.
Milind Lele
A little while ago I was looking for a top of the line tripod and various attachments for my lenses, etc. The advice, suggestions and help in general I received from a staff member was excellent and made the purchase a very pleasant experience. Ernst Schneider
Ernst Schneider
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Customer Testimonials
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NatureScapes store provide a fast and excellent service.
The staff (Tara) are so very helpful and so quick to respond to any question about an order.
David Hassell
(Retired)
Added Jan 15, 2013
I'm a real stickler for customer service. Good service is pretty rare these days, yet Naturescapes has gone far beyond what I would call good service - it has been amazing. It is such a pleasure to deal with honest people who care if the customer is happy. Please keep up the excellent work!! Many thanks!!
Bill Chambers
(Enchanted Light Photography)
Added Jan 4, 2013
I too was very impressed with the prompt courteous service. I made a mistake with my order and it was corrected in a flash. Tara at the store is very pleasant to deal with.
Also I know that the equipment has been tested by photographers, so I am confident of my purchases.
Added Feb 21, 2012
I made my first purchase from NatureScapes this month. It certainly will not be the last. Their friendly staff answered my questions and everything I wanted was in stock. Great deals on the products I wanted too and fast shipping. Why look anywhere else ?
Andrew Sentipal
Added Dec 31, 2011
Naturescapes was very helpful in helping me select the product I was looking for. Tara explained the features of the product and it all came with a great price. Delivery was on time. I am impressed.
Joaquin Paredes
Added Oct 27, 2011
I needed information on boots for a trip to Antarctica. The person who helped me over the phone was extremely informative with first hand knowledge on what we would need. The price of the boots was better than any other on-line site or any of our local stores. We were facing a deadline as to getting the boots in time for our trip but the NSN shipped them the quickest way possible. There was a problem with one set of boots and NSN paid for the return shipping and refunded our money---without any hassle!!!!! I strongly recommend them--for their knowledge, their products and their customer service!!
Janice Weinberg
Added Oct 15, 2011
A little while ago I was looking for a top of the line tripod and various attachments for my lenses, etc.
The advice, suggestions and help in general I received from a staff member was excellent and made the purchase a very pleasant experience.
Ernst Schneider
Ernst Schneider
Added Sep 10, 2011
Over time I have been on both sides of the Customer Service desk, and it always amazes me that companies today do not realize how important that contact is. Especially today where so much is done via the 'Net with no personal contact Customer Service is the only point of contact between the business and the customer. Whether that contact is via the phone or email, a small bit of courtesy and helpful attitude goes a long way. For me, and I consider myself an incredibly picky consumer, good customer service is one of the things that will keep me coming back to a merchant, and this exchange has simply reinforced that NatureScapes should always be my first choice.

Greg, great job with NatureScapes. I am going to take a guess that your entire organization displays the same customer-centric attitude that I see from Tara. That is apparent to me in the usability of your site and store front as well. I would highly recommend that as you have Tara as a part of your "training team" for any new Customer Service folks that you hire.

I have been thinking about a pair of the NEOS for quite a long time now, well
over a year, maybe even two. But I have never been able to see a pair "in
person" and I am often hesitant to purchase "blind", mainly due to concerns
over issues of support. This year when I saw your ad, and your excellent
pricing, I decided to go ahead and try, and not only have I been happy with the
product but I have also had the opportunity to experience a company that cares. Pretty darned special.

So often when I speak to someone regarding specific product information I am met with a simple reading of what is already on the web site. The fact that you went to the trouble of actually doing a measurement off the overshoe, along with just your general product knowledge, is just another example of what sets you folks apart. And I can see why you would take pride in that, as well you should.
Bill Dewey - Washington
Added Jun 30, 2011
Today, when I ordered the soon to be back in stock Guru backpack, I was surprised with the complimentary guarantee which accompanied the order. One reason I have enjoyed ordering from NatureScapes has been its constant attention to and care for its readers. It has long been a trusted, reliable source for me, in thanks for which I will long be a reader and a proponent of this website.

Thank you.

Charlie H.
Charlie
Added Jun 21, 2011
This (BuySafe Guarantee) is indeed great. This is the first time I have dealt with Nature Scapes, a great experience. Thanks.
Milind Lele
Added Mar 30, 2011
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