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Over time I have been on both sides of the Customer Service desk, and it always amazes me that companies today do not realize how important that contact is. Especially today where so much is done via the 'Net with no personal contact Customer Service is the only point of contact between the business and the customer. Whether that contact is via the phone or email, a small bit of courtesy and helpful attitude goes a long way. For me, and I consider myself an incredibly picky consumer, good customer service is one of the things that will keep me coming back to a merchant, and this exchange has simply reinforced that NatureScapes should always be my first choice. Greg, great job with NatureScapes. I am going to take a guess that your entire organization displays the same customer-centric attitude that I see from Tara. That is apparent to me in the usability of your site and store front as well. I would highly recommend that as you have Tara as a part of your "training team" for any new Customer Service folks that you hire. I have been thinking about a pair of the NEOS for quite a long time now, well over a year, maybe even two. But I have never been able to see a pair "in person" and I am often hesitant to purchase "blind", mainly due to concerns over issues of support. This year when I saw your ad, and your excellent pricing, I decided to go ahead and try, and not only have I been happy with the product but I have also had the opportunity to experience a company that cares. Pretty darned special. So often when I speak to someone regarding specific product information I am met with a simple reading of what is already on the web site. The fact that you went to the trouble of actually doing a measurement off the overshoe, along with just your general product knowledge, is just another example of what sets you folks apart. And I can see why you would take pride in that, as well you should.
Bill Dewey - Washington
I too was very impressed with the prompt courteous service. I made a mistake with my order and it was corrected in a flash. Tara at the store is very pleasant to deal with. Also I know that the equipment has been tested by photographers, so I am confident of my purchases.
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PowerEx 2700mAh Rechargeable AA Batteries - Four Pack
Average customer rating:
4 Most recent customer reviews (see all reviews):
February 18, 2014
High capacity AA NiMH rechargeable cells, 2700 Mah. After using the Powerex MH-C9000 charger the claimed capacity is reported close to advertised, approx. 2600. I expect that may improve with further conditioning as this is reported from their first conditioning. No battery comparisons done yet.
Advantages: High capacity
Disadvantages: None yet.
April 23, 2013
This is my second purchase for these batteries and they soft charge quickly and hold their charge for a long time. I have been using them now for the last 3 years with a Canon 580 II Flash Unit and a secondary power pack with no issues.
Advantages: I cannot determine just how many flashes I may get from the flash unit and power pack above but they do last for at least 200 plus flashes and more likely may 250.
March 15, 2012
It's one of the best battery out there for flash. I've used them with my 580EXII for years. The first pack I've bought back in 2007 is still working good. My flash retain pretty fast refresh rate even after 200 shots. The only thing I don't really like about this battery is they don't retain the charges very well. After a week or so of shelf life, the fully charge battery is half depleted. So make sure you re-charge your batteries before every shoot.
Advantages: A lot of power, long last, fast refresh rate for flashes.
Disadvantages: Short shelf life.