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Reviews
5
5
As with all of Guy's books and article, his writing style is so enjoyable it makes reading his work fun as well as highly informative. Guy is one of my favorite landscape photographers so I naturally was interested in his book, and I was not disappointed. Written more for beginners, it still had morsels for more advanced photographers, plus lots of beautiful images to lick your lips over. Very much worth the very affordable price.
Bill Chambers
November 26, 2011
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..This is why I use NatureScapes, you always make sure that you take care of the customer as quickly as possible.
My landscapes in Yellowstone will thank you too, after a week hiking in Glacier two weeks ago the 5DII got dirty and all I have is sensor swabs for my 1DIII and 50D.
Thanks again
Dave M. Shumway
Over time I have been on both sides of the Customer Service desk, and it always amazes me that companies today do not realize how important that contact is. Especially today where so much is done via the 'Net with no personal contact Customer Service is the only point of contact between the business and the customer. Whether that contact is via the phone or email, a small bit of courtesy and helpful attitude goes a long way. For me, and I consider myself an incredibly picky consumer, good customer service is one of the things that will keep me coming back to a merchant, and this exchange has simply reinforced that NatureScapes should always be my first choice.
Greg, great job with NatureScapes. I am going to take a guess that your entire organization displays the same customer-centric attitude that I see from Tara. That is apparent to me in the usability of your site and store front as well. I would highly recommend that as you have Tara as a part of your "training team" for any new Customer Service folks that you hire.
I have been thinking about a pair of the NEOS for quite a long time now, well
over a year, maybe even two. But I have never been able to see a pair "in
person" and I am often hesitant to purchase "blind", mainly due to concerns
over issues of support. This year when I saw your ad, and your excellent
pricing, I decided to go ahead and try, and not only have I been happy with the
product but I have also had the opportunity to experience a company that cares. Pretty darned special.
So often when I speak to someone regarding specific product information I am met with a simple reading of what is already on the web site. The fact that you went to the trouble of actually doing a measurement off the overshoe, along with just your general product knowledge, is just another example of what sets you folks apart. And I can see why you would take pride in that, as well you should.
Bill Dewey - Washington
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Customer feedback
Robert London
February 7, 2012
5
5
I bought this for my partner's Nikon SB-600 flash since Nikon neither provided a diffusion dome with the SB-600 (like they do with most of their other flash units) nor offered one as an accessory. It fits like a glove and is even a few dollars less than its Sto-Fen competitor.
Advantages: Allows for nice even diffused light when using flash. Disadvantages: As with all diffusers, it uses a lot of battery power and the effective flash distance is reduced. But the advantages outweigh the disadvantages.
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