I recently made a "sizeable" purchase with NatureScapes and I couldn't be happier with the services provided! I was shopping for a new Gitzo tripod, Wimberley head and several related accessories. One of the things that immediately caught my attention was that NatureScapes offered discount "bundle" pricing on the tripod+leg covers and the Wimberley head+cover that none of the other "big name (internet) stores" offered. NatureScapes also sells a custom-designed Gitzo “safety plate” which adds increased strength to the tripod head for supporting heavy lenses. The safety plate was “free” with the purchase of the tripod, so that was another benefit for me. NatureScapes provided lightning-quick responses to multiple email questions (both before, and after my purchase), and the owner of the company spoke to me, at length, on the telephone. Processing and delivery of the order was quick, convenient, and painless (I used PayPal) – with free shipping, no less! As a first-time customer, I am glad to say that it was an absolutely flawless transaction, and I wouldn't hesitate to do business with NatureScapes again.

I just wanted to say thank you to Tara for some excellent customer service with my recent purchase. I needed a new camera pack and she was very helpful with going through the specs on the two I was looking at. Since I could not decide which one to get 8) she shipped both out for me to check out and said I could just send one back no problem. The order shipped about an hour after I placed it. Having both packs in front of me was very helpful. So thank you again - great product knowledge and great customer service makes me a long term loyal customer!