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I ordered a Nanuk case from the NSN store. I didn't know that the Nanuk cases are shipped directly from the manufacturer, and that they don't ship internationally. (I live in Japan.) Well, I received an email from Tara of NSN that read, "The Nanuk Cases are shipped directly from NANUK when we recieve an order, however, they do not ship internationally. So I will have them deliver the case to me. Once I receive it, I will ship your NANUK case and the Think Tank Cable Management altogether. This process will take about one week. Once it ships, I will get the Express Mail tracking number to you." This my friends is know as GREAT SERVICE!!!!!
I just wanted to say thank you to Tara for some excellent customer service with my recent purchase. I needed a new camera pack and she was very helpful with going through the specs on the two I was looking at. Since I could not decide which one to get 8) she shipped both out for me to check out and said I could just send one back no problem. The order shipped about an hour after I placed it. Having both packs in front of me was very helpful. So thank you again - great product knowledge and great customer service makes me a long term loyal customer!
Dan Wolin, Marshall, MI
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Gura Gear Kiboko 22L+
Average customer rating:
3 Most recent customer reviews (see all reviews):
May 26, 2012
WONDERFUL design and construction - this bag is totally indestructible with the unique sail-cloth material. The depth is actually perfect and it DOES accommodate a pro body despite the specs saying it does not.
Advantages: Best lightweight backpack in its class
Disadvantages: maybe a little pricey but you get what you pay for
February 29, 2012
I think I have finally found the "last backpack I need to buy". I have had so many backpacks in the past, including Moose Peterson's MP3C and ThinkTankPhoto's "Airport Acceleration", but none is as complete, well-thought, and compact. I still love ThinkTank's "Airport International" but, for something I can carry a load of "heavy metals" on my back, this one sure is the best todate.
Advantages: * Compact - carries all the needed gear from two camera bodies, super-wide through long telephoto lenses, flash, and all the accessories I need.
* The end result is heavy but the design makes it comfortable while slung over my shoulders.
* Love how the belts and appendages can be nicely tucked away when not in use.
Disadvantages: Will think about it. :)