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I recently made a "sizeable" purchase with NatureScapes and I couldn't be happier with the services provided! I was shopping for a new Gitzo tripod, Wimberley head and several related accessories. One of the things that immediately caught my attention was that NatureScapes offered discount "bundle" pricing on the tripod+leg covers and the Wimberley head+cover that none of the other "big name (internet) stores" offered. NatureScapes also sells a custom-designed Gitzo “safety plate” which adds increased strength to the tripod head for supporting heavy lenses. The safety plate was “free” with the purchase of the tripod, so that was another benefit for me. NatureScapes provided lightning-quick responses to multiple email questions (both before, and after my purchase), and the owner of the company spoke to me, at length, on the telephone. Processing and delivery of the order was quick, convenient, and painless (I used PayPal) – with free shipping, no less! As a first-time customer, I am glad to say that it was an absolutely flawless transaction, and I wouldn't hesitate to do business with NatureScapes again.
Over time I have been on both sides of the Customer Service desk, and it always amazes me that companies today do not realize how important that contact is. Especially today where so much is done via the 'Net with no personal contact Customer Service is the only point of contact between the business and the customer. Whether that contact is via the phone or email, a small bit of courtesy and helpful attitude goes a long way. For me, and I consider myself an incredibly picky consumer, good customer service is one of the things that will keep me coming back to a merchant, and this exchange has simply reinforced that NatureScapes should always be my first choice. Greg, great job with NatureScapes. I am going to take a guess that your entire organization displays the same customer-centric attitude that I see from Tara. That is apparent to me in the usability of your site and store front as well. I would highly recommend that as you have Tara as a part of your "training team" for any new Customer Service folks that you hire. I have been thinking about a pair of the NEOS for quite a long time now, well over a year, maybe even two. But I have never been able to see a pair "in person" and I am often hesitant to purchase "blind", mainly due to concerns over issues of support. This year when I saw your ad, and your excellent pricing, I decided to go ahead and try, and not only have I been happy with the product but I have also had the opportunity to experience a company that cares. Pretty darned special. So often when I speak to someone regarding specific product information I am met with a simple reading of what is already on the web site. The fact that you went to the trouble of actually doing a measurement off the overshoe, along with just your general product knowledge, is just another example of what sets you folks apart. And I can see why you would take pride in that, as well you should.
Bill Dewey - Washington
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Ducks of North America - The Photographer's Guide by E.J. Peiker
Average customer rating:
3 Most recent customer reviews (see all reviews):
January 5, 2014
This ebook was a disappointment. For something published in 2011, the photos are excellent (though not outstanding), and the diversity of species is truly amazing.
However, I was hoping for some wisdom and detail from someone who really knows bird photography; instead, what EJ provides is a set of beginner-level generalities ("digital photographers also need a good storage system...on a high capacity hard drive") and not-so-useful field advice ("Public parks, zoos, ponds or
waterways are often the best spots..."it is best to use a slow
and methodical approach"). One of the most disappointing aspects of the book is that the "Places in North America to photograph every species" is a brief list of ~ 20 places (including a handful of zoos) with no additional information.
What would have been truly useful is a field guide with specific advice about seasons, locations, timing, and light conditions.
Advantages: A comprehensive set of duck photos in a single pdf.
Disadvantages: Cursory, incomplete, and more about EJ's photo collection than learning about bird photography.
January 30, 2012
Very well written, great photo's and lot's of information on exposure for each species of duck as well as where to find them.
September 5, 2011
A decade ago E.J. and I met while photographing birds during spring migration in Pt. Pelee, Canada. Instantly we became friends and photography buddies. Over the years I have witnessed, and been fascinated by, E.J.'s particular passion with Ducks. If you thought bird photography was a specialty, E.J. has carved a niche for himself that no one else can touch in capturing these beautiful water-bound birds.
One of the goals E.J. set for himself during the last decade was to photograph every Duck species found in North America - a tall order for anyone. He has not only accomplished that goal but has done it with skill and artistry.
E.J.'s new ebook "Ducks of North America - The Photographers Guide" is a celebration of this monumental accomplishment and includes stunning array of images and detailed species accounts of all the native species found in North America, as well as visitors and captives. But this guide goes far beyond Ducks and how to photograph them. The depth of equipment and field techniques shared in this guide rivals many of the classic how-to books on general nature and bird photography. E.J. covers all the bases from gear recommendations to exposure, outdoor flash, composition, capturing action and beyond. This is a must have guide for anyone interested in photographing birds and especially ducks!