I recently made a "sizeable" purchase with NatureScapes and I couldn't be happier with the services provided! I was shopping for a new Gitzo tripod, Wimberley head and several related accessories. One of the things that immediately caught my attention was that NatureScapes offered discount "bundle" pricing on the tripod+leg covers and the Wimberley head+cover that none of the other "big name (internet) stores" offered. NatureScapes also sells a custom-designed Gitzo “safety plate” which adds increased strength to the tripod head for supporting heavy lenses. The safety plate was “free” with the purchase of the tripod, so that was another benefit for me. NatureScapes provided lightning-quick responses to multiple email questions (both before, and after my purchase), and the owner of the company spoke to me, at length, on the telephone. Processing and delivery of the order was quick, convenient, and painless (I used PayPal) – with free shipping, no less! As a first-time customer, I am glad to say that it was an absolutely flawless transaction, and I wouldn't hesitate to do business with NatureScapes again.

I ordered a Nanuk case from the NSN store. I didn't know that the Nanuk cases are shipped directly from the manufacturer, and that they don't ship internationally. (I live in Japan.) Well, I received an email from Tara of NSN that read, "The Nanuk Cases are shipped directly from NANUK when we recieve an order, however, they do not ship internationally. So I will have them deliver the case to me. Once I receive it, I will ship your NANUK case and the Think Tank Cable Management altogether. This process will take about one week. Once it ships, I will get the Express Mail tracking number to you." This my friends is know as GREAT SERVICE!!!!!