Moderator: E.J. Peiker

All times are UTC-05:00

  
« Previous topic | Next topic »  
Reply to topic  
 First unread post  | 29 posts | 
by Steve Cirone on Wed Apr 06, 2011 5:26 pm
User avatar
Steve Cirone
Lifetime Member
Posts: 2262
Joined: 29 May 2005
Location: El Cajon, California
Member #:00583
I sent a Mark 2 into Canon Irvine for a new shutter after the old one failed at 400,000 actuations or so. They shipped it back free the next day with a new shutter and new LCD (old one had a scratch). Total cost? Zero!
 
DAILY IMAGE GALLERY:  https://www.facebook.com/steve.cirone.1

 IMAGE GALLERY ARCHIVES WITH EXIF: https://www.flickr.com/photos/stevecirone/
 

by Scott Fairbairn on Wed Apr 06, 2011 6:37 pm
User avatar
Scott Fairbairn
Forum Contributor
Posts: 5131
Joined: 13 Jan 2005
Member #:00437
Steve Cirone wrote:I sent a Mark 2 into Canon Irvine for a new shutter after the old one failed at 400,000 actuations or so. They shipped it back free the next day with a new shutter and new LCD (old one had a scratch). Total cost? Zero!
That's pretty sweet! Mine failed after 30K, and they forgot I was a CPS member and it took 6 weeks! :evil:
 

by pleverington on Wed Apr 06, 2011 7:22 pm
pleverington
Forum Contributor
Posts: 5355
Joined: 30 Jun 2004
Greg Downing wrote:Hey Paul - I am both a Platinum member and have great insurance. The lens is being worked on by them as we type. I should have it back by Friday - cost me $67! I'll let you know how it turns out but so far I have been super impressed!
Hey I'm glad for you Greg! You sound like you have calmed down a bit. :wink: 67 bucks=bargainX10
Paul Leverington
"A great image is one that is created, not one that is made"
 

by Steve Cirone on Wed Apr 06, 2011 11:17 pm
User avatar
Steve Cirone
Lifetime Member
Posts: 2262
Joined: 29 May 2005
Location: El Cajon, California
Member #:00583
Scott, sounds terrible. I emailed Canon Irvine first and they sent me some files to print as labels on the ship box that made a big thing out of being a CPS member. Maybe that was my luck charm.

I did get screwed once. Paid $2000 to fix a trashed body and they returned it still trashed. Did get it right the second go round.
 
DAILY IMAGE GALLERY:  https://www.facebook.com/steve.cirone.1

 IMAGE GALLERY ARCHIVES WITH EXIF: https://www.flickr.com/photos/stevecirone/
 

by Neil Fitzgerald on Thu Apr 07, 2011 6:31 pm
User avatar
Neil Fitzgerald
Regional Moderator
Posts: 9238
Joined: 24 Aug 2003
Location: New Zealand
Member #:00240
You sure it's the rotation stop ball thingie, and not the actual bearings the collar rotates on? Those bearings come loose/off and you end up with spanner in works. http://www.naturescapes.net/phpBB3/view ... 3#p1691935
I think the bearings need to be loctiteed in place, but haven't braved it on mine yet.
Agree, for this to happen on expensive pro kit you have to say the collar is crap.
 

by Greg Downing on Thu Apr 07, 2011 7:57 pm
User avatar
Greg Downing
Publisher
Posts: 19318
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
Neil - I was unaware of a change in design but after reading the above thread it makes sense. I will keep you posted. I hope to have the lens back tomorrow....heading south on Monday!
Greg
Greg Downing
Publisher, NatureScapes.Net
[url=http://www.gdphotography.com/]Visit my website for images, workshops and newsletters![/url]
 

by Chas on Fri Apr 08, 2011 10:20 am
Chas
Lifetime Member
Posts: 6891
Joined: 20 Aug 2003
Location: NC
Member #:00037
FYI- if you feel your Canon 70-200 has some loose play in the center you can peel back the rubber focusing and zoom ring bands and make sure the set screws are tight. Both E.J. and I, as well as others had the older version come apart. Hope the new one is better designed.

BTW- I did have an older Nikon zoom do the same, wink.

Chas
Charles Glatzer M.Photog, Canon Explorer of Light, https://about.me/charlesglatzer
Check out www.shootthelight.com for info on workshops, seminars, appearances, etc.
NSN 0037

  
 

by Greg Downing on Fri Apr 08, 2011 4:19 pm
User avatar
Greg Downing
Publisher
Posts: 19318
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
Lens is back in my hands - guess what it was stuck for a second when I took it out of the case but I think it is better now. At least I can move it. It was a fast repair that is for sure - still the design is poor but it's at least fixed for now. Can't wait till the newer versions come out and hope that the collar is better. :)

Screws loose? There are all kinds of screws that come loose on my lenses, teleconvertors etc. Happens all the time. The 1.4 tele did it again when in CR - gotta get some of that loctite again..grrrr
Greg Downing
Publisher, NatureScapes.Net
[url=http://www.gdphotography.com/]Visit my website for images, workshops and newsletters![/url]
 

by Steve Cirone on Mon Apr 11, 2011 11:28 am
User avatar
Steve Cirone
Lifetime Member
Posts: 2262
Joined: 29 May 2005
Location: El Cajon, California
Member #:00583
Extreme vibration for extended periods of time often results in screws coming loose. This vibration is always present with air travel and can wreak havoc on delicate photo gear.

One solution is to use Pelican hard sided luggage where one opens a specific hole in the interior foam and compresses the gear. This damps the vibration considerably. The con is this luggage is heavy and attracts attention.

Some use clear nail polish OVER small screws to keep them in place. Locktite in the threads can be a bit much if something needs to be taken apart later.

Electronic damage is another airline vibration problem. My friend, Paul Renner, runs 4 or so trips to Africa a year from the US. He has had way too many cameras fail in transit, EXCEPT for the top pro bodies. Apprently, durability is something the $5000 buys.
 
DAILY IMAGE GALLERY:  https://www.facebook.com/steve.cirone.1

 IMAGE GALLERY ARCHIVES WITH EXIF: https://www.flickr.com/photos/stevecirone/
 

Display posts from previous:  Sort by:  
29 posts | 
  

Powered by phpBB® Forum Software © phpBB Group