Sign In



Join the largest online community for nature
photographers. An account to participate in
our forums is free! We also offer other
membership options.



Please enter the email address associated with your account. If you have not edited this in your
profile then enter the email address that you used when creating your account.

Trouble Signing In?

We apologize if you are having problems signing in. With our latest website upgrades there have been some changes that may cause a sign in problem until cookies are cleared using the steps below.
  1. Navigate to Forums Home in the website navigation bar and click on the link Delete all board cookies located under the Browse Forums page title.
  2. Close all NatureScapes tabs/windows and exit the browser entirely.
  3. Open the browser and make sure it's not opening up any NatureScapes pages.
  4. Delete the NSN-specific cookies in your browser or, if you don't have an objection, delete all cookies. The NSN cookies have either .naturescapes.net or .www.naturescapes.net as part of their name. For help with deleting cookies in your browser please check out this helpful guide on www.aboutcookies.org.
  5. Exit the browser again, reopen it, and try to sign in again.
If deleting board and browser cookies does not resolve your issue please send us an email at editors@naturescapes.net with the following information: We are committed to providing quality customer service and website support. We will respond to your email as quickly as possible.

Sign Up for Our Newsletters

Packed with articles, tips, workshop news, store coupons, sales alerts and more!

We respect your privacy—your email address will not be shared or sold. You may unsubscribe at any time and control which
newsletters you receive.


All times are UTC - 5 hours

  
« Previous topic | Next topic »  
Reply to topic  
 First unread post  | 39 posts |  Page 1 of 2
by Tim Zurowski on Tue Aug 17, 2010 4:40 pm
User avatar
Tim Zurowski
Forum Contributor
Posts: 15847
Joined: 04 Apr 2006
Location: Victoria BC, Canada
Member #:00198
View portfolio
Visit website
Am I the only one experiencing extremely slow response times here at NSN? For the past few weeks now, the site has been responding (loading) very slow for me, and I have the fastest internet connection available. It is only happening here at NSN, and can take up to 30 seconds just to open up a thread. It seems to be inconsistent where it will be normal one moment and then really slow for hours after. Is this happening for anyone else? if not, what could be causing it?
Cheers
Tim Zurowski Photography

by Greg Downing on Tue Aug 17, 2010 4:45 pm
User avatar
Greg Downing
Publisher
Posts: 18702
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
View portfolio
Visit website
Have not seen any slowness at this end whatsoever - it could be network traffic or outages between you and our server in CA. If you want I can open a ticket with the server management team and try and trace your connection. Do you know how to do a traceroute?
Greg Downing
Publisher, NatureScapes.Net
Visit my website for images, workshops and newsletters!

by Tim Zurowski on Tue Aug 17, 2010 5:05 pm
User avatar
Tim Zurowski
Forum Contributor
Posts: 15847
Joined: 04 Apr 2006
Location: Victoria BC, Canada
Member #:00198
View portfolio
Visit website
Thanks Greg

No idea even what a traceroute is, so no idea how to do it? Of course as soon as I post this, it now seems normal again.
Cheers
Tim Zurowski Photography

by nclements on Tue Aug 17, 2010 6:31 pm
nclements
Development Team
Posts: 138
Joined: 16 May 2006
Location: Chicago, IL
Member #:99999
View portfolio
Tim Zurowski wrote:
Thanks Greg

No idea even what a traceroute is, so no idea how to do it? Of course as soon as I post this, it now seems normal again.


Tim,

Traceroute is a networking debug tool that comes with most operating systems in one form or another.

If you're using Windows then try the following:
  • Open a command prompt (Windows Vista and Windows 7, click Start and in the search field type "cmd" and then press Enter; from older versions click Start, then Run..., and then enter "cmd" and press Enter)
  • At the command prompt enter: tracert www.naturescapes.net

If you're using Linux or OS X then open a terminal window and type the following at the prompt:
traceroute www.naturescapes.net

You'll see something similar to the following:

Code:
$ traceroute www.naturescapes.net
traceroute to www.naturescapes.net (208.69.180.37), 64 hops max, 52 byte packets
 1  10.0.1.1 (10.0.1.1)  2.284 ms  1.544 ms  0.921 ms
 2  xxx.xxx.xxx.xxx (xxx.xxx.xxx.xxx)  19.032 ms  19.034 ms  9.387 ms
 3  xxx.xxx.xxx.chicago.comcast.net (x.x.x.117)  10.469 ms  10.628 ms  9.719 ms
 4  xxx.xxx.xxx.chicago.comcast.net (x.x.x.77)  24.331 ms  11.599 ms  9.164 ms
 5  xxx.xxx.xxx.chicago.comcast.net (x.x.x.49)  12.297 ms  11.421 ms  10.436 ms
 6  xxx.xxx.xxx.chicago.comcast.net (x.x.x.45)  12.228 ms  12.184 ms  11.838 ms
 7  pos-0-0-0-0-ar01.area4.il.chicago.comcast.net (68.87.230.233)  12.908 ms  19.604 ms  12.448 ms
 8  pos-1-13-0-0-cr01.chicago.il.ibone.comcast.net (68.86.90.49)  14.549 ms  12.023 ms  14.279 ms
 9  xe-9-2-0.edge1.chicago2.level3.net (4.71.248.25)  16.636 ms  13.204 ms  11.900 ms
10  vlan51.ebr1.chicago2.level3.net (4.69.138.158)  12.633 ms  13.063 ms  16.931 ms
11  ae-3-3.ebr2.denver1.level3.net (4.69.132.61)  39.391 ms  35.657 ms  35.939 ms
12  ae-1-100.ebr1.denver1.level3.net (4.69.132.37)  51.126 ms  43.044 ms  37.933 ms
13  ae-3-3.ebr2.sanjose1.level3.net (4.69.132.57)  83.381 ms  97.447 ms  89.901 ms
14  ae-72-72.csw2.sanjose1.level3.net (4.69.134.214)  85.925 ms  86.726 ms  89.934 ms
15  ae-2-79.edge8.sanjose1.level3.net (4.68.18.84)  86.775 ms  86.602 ms  83.266 ms
16  silicon-val.edge8.sanjose1.level3.net (4.53.30.38)  83.850 ms  85.349 ms  83.768 ms
17  vlan953.g3-7-g3-8.core01.sjc01.svwh.net (208.166.59.166)  83.113 ms  82.691 ms  84.490 ms
18  vlan941.g1-0-1.core01.sjc02.svwh.net (208.166.59.6)  83.917 ms  85.742 ms  84.453 ms
19  tanager.naturescapes.net (208.69.180.37)  84.362 ms  85.151 ms  86.555 ms


This gives you a times (in milliseconds) for 3 different attempts to reach the destination for each step of the way. So, for example, in the above it took about 85ms for the trace to get from my machine to naturescapes.net and back.

If it happens again try doing the traceroute and sending it to Greg and myself (private message is probably better).

Like Greg, I've not seen anything untoward.

by Tim Zurowski on Sun Aug 22, 2010 11:01 am
User avatar
Tim Zurowski
Forum Contributor
Posts: 15847
Joined: 04 Apr 2006
Location: Victoria BC, Canada
Member #:00198
View portfolio
Visit website
Still happening and getting really annoying for me. I sent you the results of my trace route test. Since I am the only one experiencing this, I guess it is something to do with my system, but seems awful strange that it only happens with NSN and no other sites ?? I timed trying to enter one thread yesterday and it was 15 seconds. However it is erratic and can be normal one time and then really slow the next. I am using Firefox, so I'll see if it also happens in IE.
Cheers
Tim Zurowski Photography

by Greg Downing on Sun Aug 22, 2010 11:06 am
User avatar
Greg Downing
Publisher
Posts: 18702
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
View portfolio
Visit website
Tim - send the traceroute test to me and I will forward to our server company where we lease our server. When there are network issues there is nothing unusual about one site being a problem and others not - that is because there are millions of networks and it only takes one to have a problem to slow down one site.
Greg Downing
Publisher, NatureScapes.Net
Visit my website for images, workshops and newsletters!

by Maxis Gamez on Wed Oct 06, 2010 1:03 pm
User avatar
Maxis Gamez
Forum Contributor
Posts: 8893
Joined: 22 Aug 2003
Location: Sarasota, Florida
Visit website
Google+
This is interesting. I haven't got any slow connection issues with NSN. However, Facebook is a different story!! LOL!
Maxis Gamez

by Tim Zurowski on Tue Nov 02, 2010 7:25 pm
User avatar
Tim Zurowski
Forum Contributor
Posts: 15847
Joined: 04 Apr 2006
Location: Victoria BC, Canada
Member #:00198
View portfolio
Visit website
Well, this is still a huge problem for me, and to date have found no answer or solution. Today, it is taking me between 30 seconds and one minute to access any NSN page. It is random though, with it being fairly normal sometimes and painfully slow at other times. I have talked to my provider SHAW, and they say there is nothing wrong at their end or my end with the modem. I can go to BPN or any other forum, and it works fast and as expected. There has to be a reason for this ??? I would think if it was my system, that it would happen with other (or all) sites.

As a follow up; it took 15 seconds for this post to take effect.
Cheers
Tim Zurowski Photography

by Greg Downing on Tue Nov 02, 2010 8:05 pm
User avatar
Greg Downing
Publisher
Posts: 18702
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
View portfolio
Visit website
Tim,

Tonight we experienced database crash because we were slammed with traffic. I experienced slowness during that time before it crashed and we had to restart it - it was right after I sent out the newsletter. This is an isolated incident as most of the time our server can keep up as it is a dedicated server and has a fast and redundant pipe to the internet. I have not seen any other reports of issues in the last few months. This is the first actual crash we have had in a couple of years - and thankfully we have a 24/7 monitoring service with a real person in the building with our box 24/7.

As for why some sites are slow when others are not - that does not mean the site itself is slow on this end. We know when our server slows down and it's a rare thing - it could be a network issue between you and the site. Each time you connect to a site you're getting routed through a huge network of computers and every site is in a different location so your connection to one site might be fine while other sites are not depending on network traffic etc. You can even have two exact duplicate servers in two locations and one would be slower than the other simply based on the routing of the connection and the traffic - which is actually different each time you open a page.

Again, if we see widespread reports of slow speed on NSN we could likely track it down but we literally have tens of thousands of sessions each day and so far there this has literally been the only report of slow speed in the last few months .

Please let me know if your issues connecting continue.
Greg Downing
Publisher, NatureScapes.Net
Visit my website for images, workshops and newsletters!

by Maxis Gamez on Tue Nov 02, 2010 8:08 pm
User avatar
Maxis Gamez
Forum Contributor
Posts: 8893
Joined: 22 Aug 2003
Location: Sarasota, Florida
Visit website
Google+
Tim,

I know this can be frustrating but I have no problems surfing NSN. Strange!

Good luck!
Maxis Gamez

by Tim Zurowski on Tue Nov 02, 2010 11:57 pm
User avatar
Tim Zurowski
Forum Contributor
Posts: 15847
Joined: 04 Apr 2006
Location: Victoria BC, Canada
Member #:00198
View portfolio
Visit website
Thanks Greg, and I understand all of that; however, what I find confusing is that NSN is the only site that this constantly happens with for me. The rest of the internet is fine for me. Guess I'll just have to accept it as an unknown issue.
Cheers
Tim Zurowski Photography

by Greg Downing on Wed Nov 03, 2010 10:49 am
User avatar
Greg Downing
Publisher
Posts: 18702
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
View portfolio
Visit website
Tim,

How often do you experience slowness?

Is the slowness only in the forums or is the entire site slow (articles, front page, portfolios, store)?

What sort of internet connection are you using?
Greg Downing
Publisher, NatureScapes.Net
Visit my website for images, workshops and newsletters!

by Tim Zurowski on Wed Nov 03, 2010 11:04 am
User avatar
Tim Zurowski
Forum Contributor
Posts: 15847
Joined: 04 Apr 2006
Location: Victoria BC, Canada
Member #:00198
View portfolio
Visit website
Hi Greg

As I mentioned, it happens randomly . . . . I would guess about 50% of the times I try to hook up with NSN. It has been happening quite regularly for about 5 months now. When it happens it takes anywhere between a few seconds to a full minute, and sometimes even times out before loading. AFAIK, it happens with the whole site, but I typically only link to the forums.

I have SHAW's High Speed Extreme; here are the specs:

For those who download large files, appreciate online gaming,
and visit interactive, media-intensive Web sites.

15 Mbps download
Up to 15 Mbps download speed
10 personal email addresses
Includes PowerBoostTM
1 Mbps upload speed
125 GB/month data transfer




Great No-Cost Extras
Cheers
Tim Zurowski Photography

by Greg Downing on Wed Nov 03, 2010 11:15 am
User avatar
Greg Downing
Publisher
Posts: 18702
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
View portfolio
Visit website
Next time you have this issue and you're experiencing slowness please try and do another traceroute as that will help is figure our were along the network you are slowing down. Not sure whether you ever sent this to me before but I don't recall seeing one.
Greg Downing
Publisher, NatureScapes.Net
Visit my website for images, workshops and newsletters!

by Tim Zurowski on Wed Nov 03, 2010 4:01 pm
User avatar
Tim Zurowski
Forum Contributor
Posts: 15847
Joined: 04 Apr 2006
Location: Victoria BC, Canada
Member #:00198
View portfolio
Visit website
Hi Greg

yes, I previously sent the trace route results to both you and nclements, but never heard back with the results. Perhaps you did not receive it? Anyway, it appears that the trace routes always appear fine, and do not explain why the slow down. For example, I just recently clicked on an image in Birds to view and it took exactly 30 seconds to see it. When I tried to enter this forum, it took 15 seconds to load. The a few minutes later, everything is lightning fast again. Just too weird!

Here are the results of today's trace route:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Tim Z> tracert www.naturescapes.net

Tracing route to www.naturescapes.net [208.69.180.37]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 21 ms 9 ms 7 ms 24.68.48.1
3 20 ms 7 ms 8 ms rd2cv-ge5-0-0-1.gv.shawcable.net [64.59.166.227]

4 12 ms 11 ms 12 ms 66.163.78.94
5 12 ms 11 ms 12 ms xe-11-0-0.edge1.Seattle3.Level3.net [4.71.152.25
]
6 26 ms 19 ms 17 ms ae-31-51.ebr1.Seattle1.Level3.net [4.68.105.30]

7 42 ms 36 ms 36 ms ae-7-7.ebr3.SanJose1.Level3.net [4.69.132.49]
8 53 ms 35 ms 36 ms ae-83-83.csw3.SanJose1.Level3.net [4.69.134.234]

9 33 ms 31 ms 31 ms ae-3-89.edge8.SanJose1.Level3.net [4.68.18.148]

10 33 ms 31 ms 32 ms SILICON-VAL.edge8.SanJose1.Level3.net [4.53.30.3
8]
11 34 ms 31 ms 32 ms vlan952.g1-7-g1-8.core02.sjc01.svwh.net [208.166
.59.162]
12 34 ms 31 ms 32 ms vlan912.g2-0-23.core01.sjc02.svwh.net [208.166.5
9.2]
13 82 ms 36 ms 36 ms tanager.naturescapes.net [208.69.180.37]

Trace complete.
Cheers
Tim Zurowski Photography

by Greg Downing on Wed Nov 03, 2010 8:20 pm
User avatar
Greg Downing
Publisher
Posts: 18702
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
View portfolio
Visit website
Tim,

The above report looks perfectly normal and fast. This was echoed by both my server company and my developer.
Greg Downing
Publisher, NatureScapes.Net
Visit my website for images, workshops and newsletters!

by Tim Zurowski on Wed Nov 03, 2010 9:42 pm
User avatar
Tim Zurowski
Forum Contributor
Posts: 15847
Joined: 04 Apr 2006
Location: Victoria BC, Canada
Member #:00198
View portfolio
Visit website
Exactly, that's why I am saying that the trace routes are always perfectly fine, yet my access to NSN isn't. Must be something in my system then that only has a problem when connecting to NSN, but that seems nearly impossible to me :?
Cheers
Tim Zurowski Photography

by Greg Downing on Wed Nov 03, 2010 9:52 pm
User avatar
Greg Downing
Publisher
Posts: 18702
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
View portfolio
Visit website
Tim ; do you have more than one computer in your house and if you have more than one do they both/all behave the same?
Greg Downing
Publisher, NatureScapes.Net
Visit my website for images, workshops and newsletters!

by Greg Downing on Wed Nov 03, 2010 9:54 pm
User avatar
Greg Downing
Publisher
Posts: 18702
Joined: 16 Aug 2003
Location: Maryland
Member #:00001
View portfolio
Visit website
Tim - the other thing to consider and look at is that when opening a thread if it hangs it could be hanging on something that is external such as an image that is not hosted on NSN. Look at what is in the status bar at the bottom of the page when it hangs.
Greg Downing
Publisher, NatureScapes.Net
Visit my website for images, workshops and newsletters!

by Paul Skoczylas on Thu Nov 04, 2010 9:58 am
User avatar
Paul Skoczylas
Moderator
Posts: 13692
Joined: 26 Aug 2003
Location: Edmonton, Alberta, Canada
Member #:00284
View portfolio
Visit website
On my computer, when NSN is slow, I get the following.

After I click on a link but before the new page appears: "Waiting for naturescapes.net"
After the page appears, but before it's finished loading I get "Wating for" either "google-analytics.com" or "naturescapes.net.woopra-ns.com"

-Paul
Paul's Website Paul's Blog
NSN 0284

Display posts from previous:  Sort by:  
 39 posts |   Page 1 of 2
  

People Who Like This:
Return to NatureScapes.Net Help
Back to Top
Powered by phpBB® Forum Software © phpBB Group