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Nik plug-in and PS problem

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by joseph motto on Sat Apr 25, 2015 9:43 am

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I purchased the Nik collection and installed it not long ago. When Microsoft did some updates and shut down my desktop afterward and closed out PS I found that Nik had disappeared completely from PS. When I went back to and ran my download it had me shut down PS and LR first, run the application, and then it was back on PS. But anytime I shut down my computer (or Microsoft does) Nik is gone and I have to go through the same rigamarole to get it back. Can someone point out to me the way to lock Nik into PS so it is always there when I open it?

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by goldingd on Sat Apr 25, 2015 12:12 pm

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While I suspect an issue with your MS Windows registry, I think it would me wise to give the Google/NIK support staff a phone call.

Oh, and check your NIK software version against what is available at Gogle/NIK, never know.

But returning to the more likely issue of a registry issue. I suspect they will reccomend a complete removal of NIK (not just a reinstall on top of what is already on your hard drive). This might be more involved than the normal Add/Remove software process, so give them a call. A cold boot (shut the PC down, then power it back up, as to clear RAM) and then a fresh install of NIK.

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by joseph motto on Mon Apr 27, 2015 5:45 pm

joseph motto
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Google Nik was quite prompt and quite helpful. A reinstallation with an updated version corrected my problems. Thanks for your help.

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Nik plug-in and PS problem

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