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by jim daniel on Mon Jan 30, 2012 9:43 am
jim daniel
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Posts: 737
Joined: 03 Jan 2005
Location: Shelbyville, Kentucky
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First, they abandoned a wonderful and expensive color calibration system I had paid $1500 for. Then, they offered a rebate for those upgrading to the new system $150. Now, months after properly sending my prerequisite data/proof---by certified mail, I sit waiting on the rebate. What a company!!!
I've got my research "go to guy" finding the CEO's home address, so I can mail the proof to that address-certified. Our "cut-throat capitalism" wins again.
Jim Daniel :twisted:

by Bob Ettinger on Mon Jan 30, 2012 10:00 am
Bob Ettinger
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Location: Somers, NY
Member #:00148
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Did you complete the online part. If you did they will notify you that they received the rebate form and when it would be processed. Worked fine for me. Sorry you are having a problem

Bob
Bob Ettinger

by Greg Forcey on Wed Feb 01, 2012 9:41 pm
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Greg Forcey
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Location: Gainesville, Florida
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I received my rebate awhile ago. Sorry you are having a problem too. :(
Greg Forcey
Website | 500px | Flickr

by jim daniel on Sat Feb 11, 2012 8:02 pm
jim daniel
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Posts: 737
Joined: 03 Jan 2005
Location: Shelbyville, Kentucky
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Finally got some feedback. The check for $150 was mailed on Nov 18th but I've never received it. NOW X-Rite denies any association with the Mac Group which handles the rebates, but I have email traffic that clearly shows it is a department of X-Rite in Arizona.
What a mess.

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